NV Tone, Inc grants all customers a 12-month (1 year) warranty that our products are free from defects in workmanship and materials with normal and proper use.
Note: We carry some products made by other manufacturers (e.g. endpin jack, USB cable, audio cable) and these are not covered by our warranty. We can help you get in touch with the manufacturer if there are issues.
NV Tone, Inc reserves the right to inspect all warranty claims and ensure that the item has not been altered, repaired, subjected to misuse, or damaged by improper installation. These will void the warranty.
For valid warranty claims, NV Tone, Inc will repair the item and ship it back to the customer for free, via the lowest cost shipping method. Initial shipping charges are to be paid by the customer.
We normally have a 1-2 business day turnover time for repairs.